Support

Need help? One message is usually all it takes.

Most of what you need lives inside the plugin itself. This page is just how to reach us.

FROM INSIDE THE PLUG-IN

Send us a support file

Flexlio has a built-in Support page. Your artwork stays in Figma: the support file contains diagnostic information, not your designs. Client names and copy are removed before it’s saved.

Save the support file

Click on your working page in Figma, then press Save support file. Your report number is in the filename.

Attach it to an email

Send it to [email protected] and tell us what you clicked and what you expected.

We’ll reply by email

The file is usually enough to investigate.

Press What’s included on the plugin’s Support page to see exactly what the file contains. Nothing is sent until you send it.

HELP FLEXLIO GET BETTER

Share a master

Got a master Flexlio didn’t handle the way you expected, or one you’d like us to test against? Send it to us and help make Flexlio better for everyone.

Only send artwork you have the right to share, and remove client names and copy first. We use it to test and improve Flexlio, never to publish, show or sell it. Ask us at any time and we’ll delete it.

Email a master
DIRECT CONTACT
SUBJECT FLEXLIO SUPPORT

Attach your support file, tell us what you clicked and what you expected, and send it to the address above. The file is usually enough to investigate.

BILLING AND PLANS

Questions about pricing, your plan or your account? Check the FAQ first — most billing questions are answered there.

Read the FAQ